Data Consultant I /AI Content & Data Analyst Contractor

Position Summary

We are seeking an AI Content & Data Analyst Contractor to support the review, quality assurance, and publishing of AI-generated image and digital product content. This position will work closely with suppliers, customers, and internal teams to ensure content is accurate, professional, well-written, and aligned with business and eCommerce requirements.

The ideal candidate will have strong copywriting and English grammar skills , excellent written and verbal communication, experience with ServiceNow and Microsoft Office, and knowledge of AI-powered content and image-generation workflows.

Key Responsibilities

• Review, validate, and publish AI-generated image content for quality, accuracy, and consistency.
• Support AI content workflows utilizing tools such as Midjourney, Gemini, and ChatGPT .
• Write, edit, proofread, and maintain digital product content, including Features and Benefits .
• Ensure all published content demonstrates excellent English grammar, spelling, clarity, and consistency .
• Engage, train, and manage supplier relationships to capture enriched product content.
• Partner with suppliers, customers, and internal teams to resolve content-related questions and requests.
• Triage, manage, and escalate customer feedback requests through ServiceNow .
• Monitor and manage ServiceNow ticket queues.
• Create, maintain, update, and retire item MDM content for Features and Benefits.
• Manage and respond to intercompany and customer requests received through shared team mailboxes.
• Support foodservice assortments across Protein, Produce, and Grocery categories.
• Analyze business and content data using Excel, SQL, and Python.
• Develop and maintain process and workflow documentation.
• Identify flaws, gaps, or inefficiencies in existing processes and recommend improvements.
• Manage multiple projects and priorities simultaneously while meeting established deadlines.

Required Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• 0 to 3 years of experience in a Business Analyst, Data Analyst, Content Analyst, eCommerce, or related role .
• Copywriting, editing, or content-writing experience.
• Excellent English grammar, spelling, proofreading, and written communication skills.
• Strong verbal communication and interpersonal skills.
• Experience with supplier and/or customer engagement .
• Experience using ServiceNow , including working with or managing ticket queues.
• Proficiency with Microsoft Office applications, particularly:
  • Excel
  • Outlook
  • Word
  • PowerPoint
• Intermediate Excel skills, including:
  • VLOOKUP
  • Pivot Tables
  • Data Visualization
• Intermediate SQL experience; advanced/expert skills preferred.
• Intermediate Python experience.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong team-player mentality with the ability to collaborate across different business functions.

Preferred Qualifications

• Experience with OpenText Media Management .
• Knowledge of AI workflows and AI-powered image-generation tools such as Midjourney, Gemini, and ChatGPT .
• Experience reviewing, managing, or publishing AI-generated or digital image content.
• Background in foodservice eCommerce, marketing, or web content management .
• Experience supporting foodservice assortments within Protein, Produce, and Grocery categories.
• Strong supplier communication and relationship-management experience.
• Intermediate process and workflow documentation experience.
• Beginner-level experience with Tableau or Power BI .
• Basic understanding of accounting principles.
• Experience identifying process deficiencies and implementing or recommending improvements.

Key Skills for Success

The strongest candidates will demonstrate:

• Copywriting and content-editing experience
• Excellent English grammar and attention to detail
• Strong written and verbal communication
• ServiceNow experience
• Outlook and Excel proficiency
• AI image/content workflow knowledge
• Supplier and customer relationship experience
• Strong organizational and time-management skills
• Critical-thinking and problem-solving abilities
• Ability to work independently in a remote environment
• Ability to manage multiple priorities and meet deadlines
• Strong collaboration and teamwork skills