Data Center Technician – Hands and FeetLocation: 24400 W Valley Parkway, Olathe, KSWe are looking for a hard working individual interested in beginning a career as a data center technician. You will be a member of a small team providing 24x7x365 supporting 70k sqft of IT equipment. You will learn and be responsible for the installation, diagnosing, troubleshooting, repairing, and decommissioning, thousands of servers, network equipment, and supporting cabling.You will be able to provide users with technical hands-on support, while providing excellent customer service while ensuring the safety and confidentiality of the data within the facility.
Team members may have opportunities to visit and provide temporary support of two other data centers as needed while working to improve the efficiency and utilization of all data center locations.ResponsibilitiesTroubleshoot and repair IT equipment within assigned Service Level AgreementsFollow and enforce data security practicesFollow media destruction processInstall, connect, commission, maintain, and decommission IT hardwareMaintain documentation and proceduresUpdate IT equipment asset tracking systemsInstall and maintain copper and fiber cable in an organized & orderly fashionUnderstand basics of physical troubleshootingMaintain IT Equipment recycling/disposal activitiesWork on a small team while promoting a collaborative environmentUnderstand the fundamentals of electricityContinually learn, adapt, and demonstrate your knowledge on a monthly basisRequirementsAbility to work independentlyAbove average troubleshooting skillsAbility to lift a minimum of 50 lbs.Ability to use a ladder at heights near 15ft.Demonstrate the ability to identify common problems and provide solutionsExcellent communication skills for collaboration with remote teamsMust be able to follow instructions of senior technicians.Ability to stay current on different server, network, and Storage Area Networks and all their sub parts.Must be willing to work on-call rotation, which includes nights and weekends.