Data Center Technician IIIThe Data Center Technician III is responsible for the installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.Scope:Works on assignments that require considerable judgment and initiative. Makes recommendations for solutionsWorks within guidelines and takes ownership of results. May act as a mentor to less experienced team members.Your Roles and Responsibilities:Responsible for installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.Confirm and label devices, rack and cables.Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.Other duties as required.
This list is not meant to be a comprehensive inventory of all responsibilities assigned to this positionRequired Qualifications/Skills:High school diploma or general education degree (GED) and 5 to 8 years' related experience and/or training; or equivalent combination of education and experienceNetworks with senior internal and external personnel in own area of expertiseDemonstrates good judgment in selecting methods and techniques for obtaining solutionsExcellent verbal and written communication skills in EnglishAbility to respond to any On-Call request within 1 hour, while on-call.Experience cabling systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standardsExperience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiberProven ability to adapt to changing priorities, conditions, and circumstancesStrong organization skillsWorking knowledge of computer hardwareUnderstanding of networking components and infrastructuresKnowledge of copper and fiber testersExcellent troubleshooting skillsUnderstanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)Experience with cable management and knowledge of how to run fiber and copper in a data centerKnowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologiesAble to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.Ability to learn new softwareMust provide own transportation to work locationsPreferred Qualifications:Certifications in Data Center technologies are desiredHands on experience in electrical, HVAC, and data center infrastructuresWorking knowledge of networking components and infrastructures, including Wi-FiPhysical Demand & Work Environment:Physically assist in moving and racking equipment.Able to safely lift and move a minimum of fifty (50) poundsMust have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectivelySome positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingersSalary Range$28.76 - $45.40 USD (Hourly)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees onlyDental provided through UHCNationwide Vision provided by UHCFlexible Spending Account for Health & Dependent CarePre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)Continuing Education and Professional Development via various integrated platforms, e.g.
Udemy and CourseraCorporate Wellness Program provided by Goomi GroupEmployee Assistance ProgramWellness Days401k PlanBasic and Supplemental Life InsuranceShort Term & Long Term DisabilityCritical Illness, Critical Hospital, and Voluntary Accident InsuranceTuition Reimbursement (available 6 months after start date, capped)Paid Time Off (accrued and prorated, maximum of 120 hours annually)Paid HolidaysAny other statutory leaves, paid time, or other ancillary benefits required under state and federal law