Data Center Operations Manager

Sunday- Tuesday (12 hour shifts) and every other Wednesday

Experience

• 3+ years of people leadership experience
• 3+ years managing large operational teams in a 24/7 environment
• Experience leading multiple shifts or geographically distributed teams
• Experience supporting mission-critical operations, logistics operations, infrastructure operations, manufacturing operations, or data center environments
• Proven experience managing frontline supervisors, leads, or managers

Leadership & Operations

• Strong performance management and employee development experience
• Experience building accountability systems and operational processes
• Demonstrated success driving quality, productivity, and operational performance
• Strong escalation management and conflict-resolution skillsExperience balancing competing priorities in a fast-paced environment

Communication

• Executive-level communication skills
• Experience interacting directly with customers, site leaders, and senior stakeholders
• Ability to communicate effectively with both technical and non-technical audiences
• Availability Ability to support a 24/7 operation when critical business needs arise
• Comfortable working occasional off-hours to support escalations, major deployments, or business-critical events

Nice to Have Skills & Experience

• Industry Experience Data center operations experience
• Hyperscale or cloud infrastructure experience
• Inventory and logistics operations experience
• Critical environment operations experience
• Technical Familiarity
• Understanding of rack deployments and hardware lifecycle management
• Familiarity with asset management systems
• Basic understanding of networking, server, and infrastructure concepts
• Knowledge of SOP/MOP-driven operational environments
• Exposure to DCIM, ticketing, or workforce management systems

Exact compensation may vary based on several factors, including skills, experience, and education.