Data Analyst - SeniorWork Location – Remote (prefer EST timezone)Positions Requested - 1Hours per Day - 8Hours per Week - 40Total Hours – 1 year contract initiallyAbout the Job: Analytics, reporting, data wrangling, creation of dashboard for web and omni channel activities. This role will focus specifically on Identity Management reporting and analytics. Responsible for reporting KPI and operational detail. Working with partners on ensuring data is available to be captured so it can be reported. Monitor and be able to attribute performance to changing conditions.
Create and maintain in suite (Adobe, Quantum Metric, Foresee, etc.) reports. Work on issues of diverse scope where analysis of industry trends and competitive dynamics requires evaluation of a variety of factors and potential outcomes. Leverage analytics, research, and long-term thinking to help the business unlock service and support, CX, and omni channel performance gains. Automating, building, and maintaining out a suite of reporting in Tableau or PowerBI. Managing analytics/reporting requirements for projects that impact the Online Business team including PI planning.Responsibilities and Day-to-Day View: Analytics, reporting, data wrangling, creation of dashboard for web and omni channel activities.
This role will focus specifically on Identity Management reporting and analytics. Responsible for reporting KPI and operational detail. Working with partners on ensuring data is available to be captured so it can be reported. Monitor and be able to attribute performance to changing conditions. Create and maintain in suite (Adobe, Quantum Metric, Foresee, etc.) reports.
Work on issues of diverse scope where analysis of industry trends and competitive dynamics requires evaluation of a variety of factors and potential outcomes. Leverage analytics, research, and long-term thinking to help the business unlock service and support, CX, and omni channel performance gains. Automating, building, and maintaining out a suite of reporting in Tableau or PowerBI.