Job PostingProject Notes:Team:Messaging AnalyticsUHC ops – shared service analytics team – several pillars – Group does OMNI Channel Data and Analytics; calls, chat, etc. COO’s come to them for data and analytical needsLooking for resources that can really work independent in the role. Will need to dig in and find strategic insights and present them to leadership.A lot of independent thinking.
Looking for guidance on where we can expand. Go into the space, understand high-level needs, but also make recommendations.