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D365 CRM, Copilot/AI Functional Lead

il • Posted 1 weeks ago
Onsite Full Time Consulting

Responsibilities

  • Collaborate with Technical Architects and clients for successful product implementations
  • Lead teams in strategic planning and mentoring junior staff
  • Oversee project lifecycles from inception to conclusion
  • Provide support after project go-live to achieve client satisfaction
  • Embrace technology and innovation to advance project delivery
  • Architect solutions that align with client needs and expectations
  • Manage client accounts to achieve quality outcomes
  • Encourage a culture of continuous improvement and innovation

Requirements

  • Bachelor's Degree
  • 8 years of experience
  • Microsoft Dynamics 365 CRM or ERP certification
  • Certification(s) Preferred: ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module (Microsoft LCS or Microsoft Sure Step Certification), CRM: D365 Sales, Marketing, Dynamics CRM (D365/2013/2011)
  • Managing entire project lifecycle and resources
  • Serving as global point of contact on application design
  • Creating functional specs and design documents
  • Estimating broad requirements and solution designs
  • Participating in testing, quality management reviews

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