This is primarily an operations and engineering support role. We're looking for an engineer who can independently support our day-to-day SSO environment during 3:00 PM - 11:00 PM ET .
Typical responsibilities would include:
- Implementing and modifying PingFederate/PingAccess/PingOne application configurations and policies.
- Supporting application onboarding and routine SSO changes.
- Participating in incident bridges, executing log reviews, and performing initial troubleshooting.
- Reviewing authentication, infrastructure, and application logs (primarily Splunk) to isolate issues.
- Performing platform health checks and basic operational support.
- Working incident and request queues, escalating more complex issues when appropriate.
The ideal resource would have:
- Experience administering PingFederate, PingAccess, and PingOne.
- Strong understanding of SAML, OAuth, OpenID Connect, and modern authentication concepts.
- Experience troubleshooting authentication flows and SSO integrations.
- Familiarity with Splunk or similar log analysis tools.
- Ability to work independently in a production operations environment and communicate effectively during incidents.
We're looking for someone with enough hands-on experience to confidently support production operations and routine engineering work while partnering with our senior engineers on more complex initiatives.
EEO Statement:
Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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