Simpliigence is seeking a Technical Support Analyst to support and optimize our large-scale contact center platforms within a fast-paced financial services environment. You will be the go-to technical partner for business units, resolving issues, improving processes, and ensuring reliable customer-facing operations.
This remote role requires 3–5 years in technical client support or a similar analyst position, plus experience with IVR, ACD, WFM, CRM integrations (Salesforce, ServiceNow), and SQL
#J-18808-LjbffrCXOne System Admin & Support Specialist (Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.