Own the systems behind support team performance. Partner with BPO leadership and AI Lead. What you'll do: Run knowledge base, training, QA, and reporting. Analyze CSAT, NPS, FCR, and AHT to drive fixes. $100k-$110k base plus bonus and equity. Grüns makes comprehensive nutrition gummies formulated from 60 nutrient-dense whole-food ingredients. The company is a fast-scaling, fully remote team that values high standards, ownership, and work-life balance. #J-18808-Ljbffr
CX Operations Manager (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.