Grüns is seeking a CX Operations Manager to own the systems behind how our support team learns, performs, and improves. You’ll manage the knowledge base, training, QA, and the data that guides action, partnering with our BPO leadership and AI Lead to sharpen agents and accelerate resolutions.
This role is part of our remote HQ with a high-trust, fully remote environment and quarterly in-person off-sites. The base salary range is $100,000–$110,000 plus bonus, with equity and comprehensive
#J-18808-LjbffrCX Operations Leader: Training, Knowledge Base & AI in beaverton at Unknown Company
This position is listed as full time and able to be worked remotely.