Fluent in German and English, the freelance CX Associate - German/Dutch will provide exceptional support to customers in a fully remote capacity, managing inquiries, addressing order issues, and tracking shipments while ensuring a seamless customer experience. Key Responsibilities Answering client inquiries and addressing issues with orders and product inquiries via multiple platforms Tracking shipments and handling backend shipping inquiries Updating client information and conducting general research Required Qualifications Fluency in German and English Availability to work weekends or have split shifts Legal residency in Portugal for EU data handling Highly organized with the ability to manage multiple projects concurrently Resourceful and quick to learn new skills independently
CX Associate - German/Dutch in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.