DoorDash is seeking a Manager on the Customer Experience Analytics team to set the analytical vision for measuring and improving customer resolutions across our global network of support teammates and their interactions with customers.
You will lead a team of data scientists at the intersection of customer experience quality and operational cost, uncovering opportunities to drive perfect interactions and inform improvements to teammate tooling with AI-driven resolutions.
#J-18808-LjbffrCX Analytics Manager: AI-Driven Support Experience in new york at Unknown Company
This position is listed as full time and onsite.