Customer Support Team Lead (Fully Remote)

• Property Leads delivers high-quality, motivated seller leads to real estate investors.
• We're expanding into home services and participated in 50% of off-market home sales in the last 12 months.
• We move fast, are data-driven, and care about results.

Role:

• You'll lead the Support Team and work directly with customers to solve their problems.
• Own response times, quality, and ticket resolution across calls, texts, and emails.
• Create processes and training to improve team efficiency.
• ~95% individual coverage for Medical, Vision, and Dental.
• 401k with match.
• Fully remote with a fast, low-bureaucracy environment where your work has direct impact.

Property Leads

Property Leads delivers high-quality, motivated seller leads to real estate investors and is expanding into home services. We're a large, data-driven company that participated in 50% of off-market home sales in the last 12 months, and we care about results.