Customer Support Strategy & Operations, ManagerRootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Customer Support Strategy & Operations, Manager for one of our clients.Location: San Francisco, CA (Onsite)Job Summary:Qualifications Preferred:Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.Experience with Jira, Asana, Confluence, Zapier, PagerDuty, Tableau, or similar tools.An understanding of relational databases (MySQL, SQLite, PostgreSQL, SOQL).Familiarity with scripting languages (Python, Javascript, etc.) is a plus.Demonstrated project management skills with the ability to prioritize and manage multiple initiatives simultaneously.Strategic mindset with a passion for delivering exceptional customer experiences.Adaptability and resilience in a fast-paced and evolving environmentThanksSteve D | Talent AcquisitionRootshell Enterprise Technologies