Customer Support Specialist

Demand generation is messy, human, and rarely linear, which is why Business Excellence Partners's Customer Support Specialist opening rewards autonomy-rich thinkers over checklist followers. Rare is the senior opening that pairs $106,000 - $163,000 with the freedom to shape sales marketing work the way this Edison one does.

Key Responsibilities

• Craft compelling messaging tailored to sales marketing buyers and decision-makers
• Walk new sales marketing clients through onboarding so they stick around
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Beat last quarter's $106,000 - $163,000 number without burning the pipeline
• Qualify hard, so the senior team only chases real money
• Strong command of Problem Solving, with 5 of demand-generation experience
• Convert webinar attendees into sales marketing demos within 48 hours
• Translate Initiative dashboards into stories the sales floor actually uses

What You'll Bring

• The diplomacy to align stakeholders who don't agree yet
• A communication style that translates jargon back into plain English
• Comfort with freelance arrangements and the rhythms of a forward-thinking workplace
• The kind of curiosity that reads the docs before asking
• Curiosity that outpaces your current job description
• The grit to debug at 4pm on a Friday without complaint

Our Edison, NJ headquarters is home to a bias-to-action group of builders, designers, and problem-solvers at Business Excellence Partners. As a senior Customer Support Specialist, you'll have a real voice in shaping how the sales marketing team operates.

Secure $106,000 - $163,000, flexible remote options, equity, and a mentorship program designed to help you reach the next senior.

Right now, today, this seat at Business Excellence Partners is genuinely empty and waiting.