Own Tier 2 support for Scotch's Android POS platform and hardware. Troubleshoot software, hardware, and networking issues end to end. Partner with Engineering for complex escalations. Qualifications: 1–5 years in technical support or similar roles. Strong software, hardware, and networking troubleshooting skills. Customer-focused with clear communication. Why Scotch: Solve impactful technical problems for real businesses. Grow expertise across software, hardware, and payments. Be part of a fast-growing company in a massive industry. Scotch Scotch builds a next-generation operating system for beverage alcohol retailers, combining POS, payments, back office, and e-commerce for liquor stores. We're a fast-growing, well-funded startup with a $20M Series A, modernizing the $1.6T beverage alcohol market. #J-18808-Ljbffr
Customer Support Specialist (Fully Remote) in workfromhome at Unknown Company
- Typical pay
- $42,840–$55,750
For context, most customer service representatives earn between $42,840–$55,750 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.