Act as the front line for Clair's users, answering questions over phone, text, and email. Act as an internal detective, coordinating between product, tech, partner teams, and users to ensure great experience. What You'll Do: Provide exceptional customer service in every interaction, becoming a product expert. Learn the ins and outs of earned wage advance support, expanding your fintech knowledge. Qualifications: 2+ years in customer support, with Tier 2 or tech experience a bonus. 1+ year using Zendesk, with strong communication and number skills. Who We're Looking For: Entrepreneurial attitude, hungry to learn and grow in a startup environment. Excited about helping hourly workers and committed to Clair's mission. Clair is a fintech company that embeds digital banking and on-demand pay solutions into workforce management and payroll apps, enabling workers to access their earnings as soon as they clock out. The company is a small, mission-driven startup focused on serving hourly workers and creating financial freedom for them. #J-18808-Ljbffr
Customer Support Specialist (Fully Remote) in workfromhome at Unknown Company
- Typical pay
- $39,780–$61,550
For context, most customer service representatives earn between $39,780–$61,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.