Act as the dedicated point of contact for global B2B clients during live trading events, delivering clear, evidence-backed updates under time pressure. Investigate live data using back-office tools like Grafana, Freya, and JSON payloads to verify market states and resolve settlement disputes. Manage live incident responses and coordinate with Trading, Product, Risk, and Customer Success teams for seamless escalations. #J-18808-Ljbffr
Customer Support Specialist (Fully Remote) in workfromhome at Unknown Company
- Typical pay
- $39,780–$61,550
For context, most customer service representatives earn between $39,780–$61,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.