We’re looking for reliable, motivated individuals to join our expanding virtual team. This position is ideal for someone who enjoys speaking with people, answering questions, and helping others navigate important information.
You’ll connect with individuals and families through scheduled virtual appointments to discuss available benefit programs. Your focus will be on understanding their needs, providing clear information, and helping them complete the appropriate next steps.
You don’t need previous industry experience to begin. Training, licensing guidance, ongoing coaching, and continued development are provided.
What Your Role Will Include
Connect with clients through scheduled phone and video appointments
Learn about their questions, needs, and priorities
Provide clear information about available benefit programs
Help clients complete digital applications and documentation
Answer questions and provide additional assistance when necessary
Keep client information and records accurate and up to date
Participate in virtual coaching and development sessions
Who We’re Looking For
We’re interested in individuals who:
Communicate confidently and professionally
Enjoy interacting with and assisting others
Are dependable and able to manage their time effectively
Stay organized and pay attention to details
Are comfortable working independently from home
Can confidently use email, video meetings, and online systems
Are coachable and willing to develop new skills
Have previous customer service or client-facing experience an asset, but not required
What You Can Expect
Fully remote work environment
Flexible scheduling
Training provided from the beginning
Assistance with applicable licensing requirements
Weekly performance-based compensation
Ongoing mentorship and professional development
Recognition and incentive opportunities
Career growth and leadership opportunities
Take the Next Step
If you’re interested in a people-focused remote career with flexibility, training, and opportunities to grow, we’d like to hear from you.
Apply today to learn more about the position and our virtual team.