We are a national staffing firm and are currently seeking a Customer Support Representative for a prominent client of ours. This position is located in San Francisco, CA 94133 . Details of the position are as follows:
Job Description:
- Pay: $20/hr to Start!! (OT Available)
- 2-month assignment, strong possibility for extension based on performance and budget.
- 8 Hour Shift: 5 - 7 days a week (Remote)
- Position will mainly be responsible for providing real-time support and incident resolution for team members regarding deliveries, client and customer issues while properly communicating in a bilingual (Spanish) capacity with all applicable parties.
- Position will also form a deep understanding of company product, processes, systems, and tools in order to collaborate across multiple teams.
- Position will also document interactions, incidents and resolutions using Google suite services as well as other communication platforms.
Qualifications:
- High school diploma or GED is Required!!
- Bilingual reading and writing (Spanish/ English) is Required!!
- 2 years of experience in customer service role in technology, hospitality, or grocery and convenience is Required!!
- Google Workspace experience is Required!!
- Experience with Slack and Salesforce is Preferred!!
If you are interested in hearing more about the position, please respond to this post with your resume attached or contact me at .
Please forward this email to any friends or colleagues as we do offer a Referral Bonus for any candidate who is hired and still gainfully employed after 30 days. #J-18808-Ljbffr