What We Offer
Fully remote work-from-home environment
Flexible scheduling options
Weekly pay with opportunities for performance-based incentives
Complete onboarding and training provided
Ongoing coaching and support from experienced team members
Opportunities to build customer service, communication, and professional skills
Career advancement and leadership development opportunities
Health insurance reimbursement program
Recognition programs, achievement rewards, and incentive trips
Supportive and collaborative virtual team environment
Continued learning and professional development opportunities
Opportunity to grow into additional responsibilities over time
Key Responsibilities
Communicate with customers through phone and virtual appointments
Provide friendly, professional, and timely customer support
Assist customers with questions and help them understand available options
Schedule and coordinate virtual appointments when necessary
Follow up with customers regarding requests, questions, or next steps
Maintain accurate and organized customer information and records
Provide clear information while maintaining a high standard of professionalism
Help create a positive customer experience during each interaction
Complete assigned administrative and customer support tasks
Work independently while staying connected with the remote team
Participate in virtual training, coaching sessions, and team meetings
Follow established procedures to ensure consistent customer service
Qualifications
No previous customer service experience required
Entry-level applicants are welcome and encouraged to apply
Strong verbal communication and interpersonal skills
Friendly, patient, and professional when communicating with customers
Comfortable speaking with people over the phone and through virtual meetings
Basic computer, email, and online communication skills
Willingness to learn and participate in ongoing training
Able to stay organized and manage responsibilities independently
Reliable, dependable, and comfortable working from home
Positive attitude with a customer-focused approach
Self-motivated and interested in developing new professional skills
Reliable internet connection and a suitable remote workspace
This opportunity is ideal for individuals looking to develop customer support experience while enjoying the flexibility of working remotely. Training and ongoing guidance are provided, making the position suitable for both entry-level applicants and individuals looking to transition into a customer-focused remote career.
Customer Support Representative - Flexible Schedule - Remote in Columbus at AO One Agency
- Typical pay
- $39,520–$59,000
For context, most customer service representatives earn between $39,520–$59,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely. It was posted 2 days ago.