You'll play a vital role in ensuring customers have a seamless journey with Nivoda. You'll handle day-to-day client issues related to logistics, orders, and website bugs. You'll be the voice of the customer internally, collaborating with all departments. What We're Looking For: Minimum 2 years experience in online customer support, live chat, and calls. A 100% ownership and customer-first mindset with excellent cross-functional collaboration skills. Ability to multitask across different platforms, with proactivity and forward thinking. A dynamic, low-hierarchy environment in a rapidly growing company. Opportunities for growth and learning, with the chance to contribute during its exponential expansion. Fully remote in the US, working Mon-Fri, 10AM-7PM EST. Nivoda is a global B2B diamond and gemstone marketplace that connects jewelry retailers with competitive, high-quality suppliers. It operates in a fast-paced, scale-up environment with a culture of empowerment, continuous learning, and growth. #J-18808-Ljbffr
Customer Support Executive in workfromhome at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.