Seeking a proactive Customer Support Agent, the remote position focuses on managing the full customer lifecycle through phone, chat, and email, emphasizing sales, retention, and building customer loyalty. Key responsibilities Lead customer interactions while maintaining a professional and empathetic tone Identify at-risk customers and implement strategies to reduce churn Analyze customer needs to recommend products and services, achieving team growth targets Required qualifications Proven experience in sales, retention, or a metrics-driven customer service environment, with cold-calling experience Native-level English proficiency, both written and verbal, with a strong phone presence Proficiency in CRM software and standard office applications Ability to multitask and adapt to diverse customer personalities in a fast-paced setting Previous experience in the Medical or Healthcare sectors is preferred
Customer Support Agent in workfromhome at Unknown Company
- Typical pay
- $42,000–$55,245
For context, most customer service representatives earn between $42,000–$55,245 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as part time and onsite.