Social Discovery Group (SDG) is seeking a freelance Support Agent to join our remote team. You will handle live chat and email tickets, maintain fast response times, and help customers resolve issues across our SaaS products. This role offers remote work with a PST-friendly shift (11:00 am–7:00 pm).
We require at least two years in customer support, experience with high ticket volumes, and strong written English. Familiarity with Freshdesk, Zendesk, or Intercom is a plus.
#J-18808-LjbffrCustomer Support Agent in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.