What You\'ll Do: Handle multichannel inquiries and own escalated cases through resolution. Support high-value players, monitor SLA risks, and complete operational tasks. Mentor teammates and share ideas to improve customer experience. What We\'re Looking For: Proven customer support experience with strong written communication. Hands-on Zendesk and ticket management skills. Adaptability, organization, and interest in team leadership. Partner Company The company operates in the social gaming and iGaming space, delivering player support in a fast-paced international environment. Its culture is collaborative and high-performing, emphasizing ownership, transparency, initiative, and continuous improvement. #J-18808-Ljbffr
Customer Support Agent (Fully Remote) in workfromhome at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.