Resolve user inquiries and issues efficiently. Communicate with users in writing and verbally, ensuring a positive experience. Escalate issues to relevant teams to drive product improvements. What Makes You a Perfect Fit? Upper-Intermediate/Advanced English (B2+) in both spoken and written form. Willingness to work night shifts (~6 per month) from 11:00 PM to 8:00 AM. Strong communication, stress resilience, and a customer-oriented mindset. What We Offer: Fully remote work format from anywhere in Ukraine or worldwide. 18 days of paid vacation, unlimited sick leave, and medical insurance. Flexible shifts, guaranteed breaks, and bonuses for achieving goals and KPIs. Chapters Chapters is a multi-product tech company that spots big consumer problems and builds products that become part of everyday life for millions. The company fosters a culture of curiosity, trust, and ownership, with offices in Kyiv, Lviv, and Warsaw. #J-18808-Ljbffr
Customer Support Agent (Fully Remote) in workfromhome at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.