Customer Success Specialist

• Act as the primary contact for new clients, ensuring a smooth onboarding.
• Collaborate with internal teams to resolve client issues and elevate as needed.

Responsibilities:

• Maintain strong understanding of programs and services.
• Participate in weekly meetings and monthly all-hands.

Requirements:

• 3–5+ years of customer service experience.
• Exceptional communication and relationship-building skills.
• Ability to work evenings and Saturdays, based in the US.
• Starting pay of $28 per hour with bonus opportunities.
• Fully remote with flexible scheduling.
• Medical, dental, vision, 401(k) matching, and paid time off.

Partner Company

This role is listed on behalf of a partner company that manages a fitness and wellness platform. The environment is high-energy and fully remote, with a focus on client success.