Serve as the point of contact for a portfolio of customers, building long-term relationships with key language access stakeholders. Monitor customer health and utilization data, deliver training, support QBRs, and own the contract renewal process with risk mitigation. Act as the internal voice of the customer and partner cross-functionally with Sales, Marketing, Product, Support, Operations, and Finance. #J-18808-Ljbffr
Customer Success Specialist (Fully Remote) in workfromhome at Unknown Company
This position is listed as contract and onsite.