- Serve as the point of contact for a portfolio of customers, building long-term relationships with key language access stakeholders.
- Monitor customer health and utilization data, deliver training, support QBRs, and own the contract renewal process with risk mitigation.
- Act as the internal voice of the customer and partner cross-functionally with Sales, Marketing, Product, Support, Operations, and Finance.
Customer Success Specialist (Fully Remote) in workfromhome at Unknown Company
This position is listed as contract and onsite.