Customer Success Specialist (Fully Remote)

• Cala Health develops non-invasive prescription therapy for chronic disease.
• The company is focused on helping thousands regain confidence and ease.

Opportunity Overview:

• This contractor role supports patients and clinicians remotely.
• The specialist reports to the Associate Director, Customer Success.

Responsibilities:

• Build strong customer relationships and provide product training.
• Document interactions and escalate cases as needed.
• Collaborate with marketing, product, and sales teams.

Qualifications:

• Bachelor's degree and 3+ years healthcare experience required.
• Strong communication and CRM proficiency expected.

Cala Health

Cala Health creates non-invasive prescription therapies for chronic disease, beginning with the kIQ® Plus for hand tremor. The company is mission-driven and offers employees tools, training, and mentoring to succeed in a collaborative culture.