Experienced in managing strategic Enterprise accounts, the full-time salaried Danish Licensed Enterprise Customer Success Manager will oversee a portfolio of 15-20 complex customers in the Benelux region, focusing on building partnerships, driving product adoption, and ensuring customer success in a hybrid work environment. Key responsibilities Own and manage a strategic portfolio of Enterprise customers, fostering long-term partnerships with executive stakeholders Develop and execute tailored Success Plans to align with customer business goals and drive product adoption Lead Executive Business Reviews and strategic planning sessions to maximize customer value and retention Required qualifications Considerable experience in Enterprise Customer Success or Strategic SaaS Account Management Proven track record managing large, complex Enterprise customers in a modern B2B SaaS environment Strong commercial acumen with experience in renewals, retention, and customer growth Fluency in Danish and English (written and spoken) Ability to build credibility with executive stakeholders and manage multi-threaded relationships
Customer Success Manager in workfromhome at Unknown Company
This position is listed as full time and hybrid.