- - Build and maintain trusted relationships across an assigned customer portfolio, engaging executive sponsors, program leadership, IT, and end users.
- - Drive CaseWorks adoption through proactive outreach, customer education, best-practice guidance, and coordinated enablement activities.
- - Lead retention efforts, identify renewal risks early, partner with Sales on renewals, and uncover expansion opportunities aligned with customer needs.
Customer Success Manager - Work From Home in workfromhome at Unknown Company
This position is listed as full time and onsite.