Customer Success Manager - Work From Home

• Responsible for performance, growth, and retention of high-value enterprise accounts.
• Serves as primary relationship owner and drives customer outcomes.

Responsibilities:

• Develop strategic account plans and build trusted relationships with senior executives.
• Identify upsell and cross-sell opportunities and lead renewal forecasting.
• Analyze customer data and collaborate with Sales, Product, and Marketing.

Qualifications:

• Minimum 5 years of Customer Success experience in SaaS.
• Proficiency with Salesforce and strong executive presence.
• Health, dental, and vision insurance.
• Retirement savings plan with company match and PTO.

RealPage

RealPage provides software and analytics for real estate management. The company fosters an inclusive environment and offers competitive benefits to its employees.