Manage customer relationships and drive product adoption. Partner with sales to support renewals and growth. Track NPS and account health metrics. What We're Looking For: 1-3 years SaaS customer success experience. Fluency in English and Spanish. Why Shopmonkey: Leading auto-repair software company. Flexible PTO and great benefits. Values employees and fosters innovation. Shopmonkey Shopmonkey provides cloud-based software for auto-repair shops to streamline operations and improve customer experience. Trusted by over 3,500 shops and backed by top Silicon Valley VCs, the company values building a diverse, inclusive team. #J-18808-Ljbffr
Customer Success Manager, SMB (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.