Drive customer outcomes by connecting product usage to merchant goals and addressing adoption gaps. Own retention and expansion, using AI tools to prioritize, intervene, and capture revenue opportunities. Qualifications: Strong experience in customer success, account management, or sales, ideally with Shopify or eCommerce. Comfort with commercial conversations, data-driven prioritization, and AI tool adoption. What We Offer: Medical, dental, and vision coverage, plus 401k and 20 days PTO. Paid parental leave, a birthday off, and a Give Back Day each year. A global, collaborative culture with results-driven focus and commitment to fair hiring. Clearer.io Clearer.io helps eCommerce brands gain clarity through AI-powered tools that connect to their existing stack, enriching catalogs and putting data to work so products get found and trusted. They are a global team with offices in Australia, the UK, Germany, Vietnam, and the US, backed by PSG Equity and Silversmith Capital Partners, serving thousands of merchants worldwide. #J-18808-Ljbffr
Customer Success Manager, Scale (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.