Providing full lifecycle delivery of technology implementation services, the full-time Senior Customer Onboarding Manager will manage key software delivery projects in the financial technology industry, collaborating with cross-functional teams and ensuring successful client implementations while working remotely with occasional domestic travel. Key responsibilities Oversee the implementation of transformative financial services software, analyzing scope, requirements, and roadmaps Execute project management tasks and provide training and support during client implementation efforts Mentor and train peers on best practices for product implementation and continuous improvement of services Required qualifications Master's degree in Business, Engineering, Computer Science, or related field with 3 years of relevant experience, or a Bachelor's degree with 5 years of experience At least 2 years of experience in software implementation project planning and technical software solutions Experience with Application Programming Interfaces (APIs) and databases, including MS Access and SQL Proficiency in project management methodologies and tools, including risk identification and project planning Demonstrated ability to lead mortgage technology software implementation projects