Customer Success Manager

Forget the funnel metaphor for a second: Procter & Gamble's next Customer Success Manager in Daly City cares about momentum, and Knowledge Base Management is how you create it. Here you'll combine 6 years of know-how with $133,000 - $214,000, full project ownership, and a team that has your back.

Key Responsibilities

• Line up the mentorship-focused sponsorships that put Procter & Gamble in front of buyers
• Maintain accurate records in the CRM and forecast monthly bookings
• Hands-on ownership of social media calendars and community engagement
• Prospect via cold calls, emails, and social selling to fill the contract pipeline
• Own the full sales cycle from initial outreach to signed contract
• Qualify inbound leads and route them through the sales funnel efficiently
• Close the loop between ad spend and revenue, dollar for dollar
• Strong command of Cross-Functional Collaboration, with 6 of demand-generation experience

What You'll Bring

• Flexibility to adapt your approach as business needs evolve
• A Daly City grounding, or the adaptability to plant roots quickly
• Outcome-focused problem-solving that doesn't wait for permission
• Meticulous attention to detail across every deliverable

Procter & Gamble is a safety-first Daly City, CA studio where Knowledge Base Management gets treated with the seriousness most companies reserve for marketing. Politics die fast at Procter & Gamble because we put the awkward stuff on the table early.

Take $133,000 - $214,000, add a mentor invested in your rise, layer on benefits and remote options, and that is the Procter & Gamble offer in one breath.

We bumped the date today, signaling this Customer Success Manager search is ongoing.