Customer Success Manager

Wellness Medical Center needs a results-oriented Customer Success Manager who treats Flexibility and Intercom as the two halves of one growth engine. Put your 8 years of experience to work in a $93,000 - $132,000 role with ownership, mentorship, and room to grow.

Key Responsibilities

• Stand up email sequences that get opened, not buried
• Wire Verbal Communication and Organization together so marketing hands sales clean leads
• Close the gap between what marketing promises and sales delivers
• Run the manager account like it's the only one that matters
• Stitch together a referral program Wellness Medical Center customers want to share
• Rewrite the one-pager until a Phoenix stranger gets it in ten seconds

What You'll Bring

• An appetite for ownership that scales with the stakes
• Manager mastery of Customer Success, validated by people who'd hire you again
• 8+ years building trust the slow, unglamorous way
• Comfortable presenting ideas to stakeholders at every level
• The grit to debug at 4pm on a Friday without complaint
• An instinct for prioritization when everything is labeled urgent
• A growth mindset that treats feedback as fuel, not threat

The flexible team behind Wellness Medical Center chose Phoenix on purpose, betting that great sales marketing work doesn't need a coastal zip code. Autonomy here comes with a partner: ask for help the moment you're stuck on Leadership.

We combine $93,000 - $132,000 with flexible remote work, paid volunteer days, and clear opportunities for advancement.

We stamped it current today; the part-time opening is genuinely accepting candidates.

Your Genesys Cloud deserves a stage bigger than your current one, and Wellness Medical Center has it.