Customer Success Manager

The Customer Success Manager we're after at KKR can build a CA territory from a list of names and a lot of nerve. Join KKR as a remote Customer Success Manager and take real ownership of Team Leadership work while earning $115,000 - $181,000 and growing your craft.

Key Responsibilities

• Wire Empathy and Team Leadership together so marketing hands sales clean leads
• Qualify hard, so the manager team only chases real money
• Translate Team Leadership dashboards into stories the sales floor actually uses
• Turn cold sales marketing leads into signed deals across Chula Vista, CA
• Track pipeline performance and report results to leadership each week
• Run discovery calls that uncover budget without asking for it
• Sharpen the Customer Success Manager value prop for each vertical we touch

What You'll Bring

• Practical Churn Reduction skills sharpened in a remote setting
• A CA work history, or strong reasons you'll thrive here anyway
• Equal parts Salesforce Service Cloud depth and Team Leadership curiosity
• The kind of curiosity that reads the docs before asking
• A keen eye for quality and consistency in your output
• Flexibility to adapt your approach as business needs evolve

For over 7 years, KKR has built mentorship-focused solutions that help teams in Chula Vista, CA get more done. We hire for character and maker-minded thinking, then trust the rest to follow.

Our $115,000 - $181,000 package travels with real mentorship, a growth ladder you can see, and the flexibility to clock in from Chula Vista or home.

We are prioritizing Time Management talent right now and reviewing resumes as they arrive.