Ladders seeks a Strategic Customer Success Manager to lead a portfolio of high-value enterprise accounts in a fully remote role. You will own retention, expansion, and long-term outcomes, partnering with executives and Sales to drive adoption, resolve escalations, and turn insights into growth.
The ideal candidate has 6+ years in customer success or related roles, proven revenue retention, and experience working with C-suite stakeholders and ERP/financial systems.
#J-18808-LjbffrCustomer Success Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.