Ladders is seeking a Manager II, Customer Success to lead a high-impact customer success function in a remote setting. The role focuses on retention, expansion, and product adoption across a large portfolio, shaping segmentation and team operations in collaboration with Sales.
The role requires hands-on leadership in escalations, team development, and leveraging AI/automation to improve productivity and scale. Strong analytical, leadership and strategic thinking are essential.
#J-18808-LjbffrCustomer Success Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.