- Relationship-oriented Customer Success Manager to drive platform adoption and business value.
- Guide customers from onboarding to expansion across enterprise accounts.
Key responsibilities:
- Lead onboarding and develop customer success plans aligned with business objectives.
- Monitor adoption and retention metrics, conduct executive business reviews.
- Identify expansion opportunities and collaborate with Product and Engineering teams.
Requirements:
- Strong interest in customer success and strategic relationship management.
- Consultative communication and analytical mindset to translate data into action.
- Ability to manage multiple customer relationships autonomously.
- Remote work from Brazil and professional development opportunities.
- Inclusive culture with cross-functional collaboration and career mobility.
Customer Success Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.