You will guide customers through onboarding and adoption, becoming their trusted post-sales advisor. You will own renewals and expansion while proactively mitigating churn risk. What You'll Do: Build success plans, manage onboarding projects, and track adoption. Identify risks, align account teams, and drive value outcomes. Provide technical best practices and uncover upsell opportunities. Salary plus RSUs, medical, dental, vision, and mental health coverage. Remote work in the US with a collaborative, customer-obsessed team. LaunchDarkly LaunchDarkly provides a feature management platform that lets developers release and control software features safely and efficiently. The company values teamwork, transparency, and customer obsession, fostering an open and collaborative culture. #J-18808-Ljbffr
Customer Success Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.