Customer Success Manager, MM/ENT (Fully Remote)

• Manage a portfolio of approximately 40 mid-market and enterprise accounts, maximizing adoption, engagement, and retention.
• Lead customer onboarding and ensure smooth integration into sales processes.
• Conduct regular check-ins and analyze usage metrics to identify risks and opportunities.

Requirements:

• 5+ years of B2B SaaS customer success experience with a strong renewal record.
• 2+ years in SDR or SDR management and familiarity with sales platforms like Outreach, Salesloft, and Salesforce.
• Strong data analysis and communication skills to build trusted relationships.
• Compensation range of $175,000–$200,000.
• Fully remote work within the United States, aligned to EST.
• Equity and commission opportunities.

Jobgether

The company provides a rapidly evolving SaaS product that helps sales teams streamline their revenue workflows. It is an early-stage or rapidly growing organization with a fast-paced, dynamic culture.