Serve as primary point of contact for assigned accounts. Guide clients through design, pricing, and production. Ensure high-touch, responsive customer experience. Key Responsibilities: Manage inbound requests and clarify order details. Coordinate with CAD, production, and operations teams. Track order progress and follow up on pending items. Qualifications: 2+ years in customer-facing roles. Tech-savvy and highly organized. Preferred Experience: Jewelry or custom manufacturing background. Experience with CAD or pricing coordination. Familiarity with SaaS and CRM tools. Frontier is a subsidiary of Fresh Prints, a New York-based remote company that helps startups build global teams. With over 800 hires placed across 50 US startups, Frontier focuses on recruiting top talent for fast-growing companies. #J-18808-Ljbffr
Customer Success Manager (Jewelry Industry) (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.