Customer Success Manager - Health and Wellness

Customer Success Manager | Health & Wellness ManufacturingBuild Relationships. Drive Growth. Be Part of Something Bigger.If you're the type of person who thrives on building relationships, loves being around people, and wants to be part of a company where culture isn't just a buzzword—keep reading.We're partnering with a rapidly growing health & wellness manufacturer that's redefining what it means to be part of a team.

This isn't a corporate environment where you're just another employee. It's a collaborative, energetic group of people who genuinely enjoy working together, celebrating wins together, and building something meaningful together. This is an onsite opportunity for someone who loves being in the office, feeding off team energy, and working directly with customers, vendors, and internal teams to bring innovative wellness products to market.

Even better? This role is designed to grow into a Business Development position with significant earning potential and the opportunity to nearly double your compensation over time.What You'll Be DoingAs the primary liaison between customers, vendors, and internal teams, you'll wear multiple hats and play a critical role in keeping projects moving and relationships thriving.ResponsibilitiesServe as the day-to-day point of contact for customer accounts and key vendor relationshipsCoordinate product launches and customer projects from concept through completionPartner closely with R&D, operations, production, and leadership teamsManage timelines, project updates, quotes, cost sheets, and customer communicationsHandle customer calls, meetings, tastings, and rollout discussionsNavigate challenges, delays, and shifting priorities with professionalism and urgencyTrack project milestones and ensure deliverables stay on scheduleBuild long-term customer relationships that drive repeat business and growthAttend trade shows, industry events, and customer meetings as neededBecome a trusted advisor to clients while helping expand account opportunitiesWho We're Looking ForWe're not just hiring experience—we're hiring personality, ambition, and attitude.You might be a fit if you are:Naturally outgoing and relationship-drivenHighly organized and able to juggle multiple prioritiesComfortable speaking with customers, vendors, and executivesCompetitive, ambitious, and motivated by growth opportunitiesPassionate about health, wellness, supplements, nutrition, or consumer productsAdaptable and able to pivot quickly in a fast-moving environmentSomeone who thrives in a collaborative, team-oriented cultureExcited about working onsite and being part of a close-knit teamPreferred Background1-5+ years of experience in Account Management, Customer Success, Business Development, Sales, Client Services, or Project CoordinationExperience within health & wellness, nutraceuticals, supplements, manufacturing, consumer products, distribution, or related industriesStrong customer-facing and relationship-building experienceExperience supporting projects, accounts, or product rollouts is highly desirableWhy People Love Working HereCulture FirstHappy Hour FridaysPickleball TuesdaysTeam outings and company events throughout the yearCollaborative, energetic environment where people genuinely enjoy working togetherLeadership team that is invested in employee success and career growthCareer GrowthClear pathway into Business DevelopmentExposure to customer strategy, product launches, operations, and leadershipJoin a company experiencing explosive growthOpportunity to significantly increase earnings as responsibilities expandBenefits & PerksMedical coverage through Florida BlueDental and Vision coverage through SunLife401(k) with company match up to 6%Paid Time OffPaid HolidaysProfessional development and growth opportunitiesSupportive leadership with a hands-off management styleWork with products making an impact in the health & wellness spaceIf you're looking for a role where your personality matters just as much as your experience, where you'll build meaningful relationships every day, and where your career trajectory can accelerate quickly, we'd love to connect.