Own the post-implementation customer journey and drive adoption, satisfaction, and retention. Manage a portfolio of international B2B customers and build trusted stakeholder relationships. Collaborate with Account Management, Product, Support, and Sales to deliver outcomes. Key Requirements: At least 3 years in hospitality or events industry. Fluency in English and German, French, or Spanish. Experience with change management and customer success planning. Fully remote working environment within eligible European locations. High-quality IT equipment and cross-functional collaboration. People-first culture with work-life balance and growth opportunities. Partner Company They provide an innovative hospitality SaaS platform that helps customers adopt and realize lasting value from their software. They are an international scale-up with a people-first culture that values innovation, ownership, continuous improvement, and work-life balance. #J-18808-Ljbffr
Customer Success Manager Germany (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.