Customer Success Manager (Fully Remote)

Own falls, response times, care assessments, and adoption at your communities. Investigate falls, spot patterns, and ensure care leaders follow through. Make sure every client review shows clear impact in the customer's own data. Adoption & Change: Run community kickoffs, staff and family sessions, and training. Help care teams build Teton into daily routines and care plans. Customer Health: Catch risk early, act on it, and **escalate** with a plan. Keep account health and activity current in HubSpot. Relationships: Build trusted relationships with Executive Directors, Directors of Nursing, and care staff. Show customers something new about their residents and business. Teton.ai Teton.ai is building the foundational data layer for the point of care using real-time, multimodal AI to generate a digital twin of the patient and care environment. We are a growing team of extremely hard-working and talented people in a hands-on, learning-focused environment that values ownership and entrepreneurship. #J-18808-Ljbffr