Unknown Company

Customer Success Manager (Fully Remote)

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workfromhome • Posted 4 days ago
Onsite Full Time Office and Administrative Support Occupations
  • Own the post-sale relationship from kickoff through renewal.
  • Be the main point of contact for finance, tax, and engineering stakeholders.

What you’ll do:

  • Lead customer onboarding by connecting Jira and GitHub.
  • Run monthly updates and annual R&D study deadlines.
  • Own renewals and find expansion opportunities.

What we’re looking for:

  • 5+ years in customer success at B2B SaaS.
  • Comfort with data and API integrations.

Why Neo.Tax:

  • Join a small team and shape customer success.
  • Direct access to leadership and product team.
Neo.Tax

Neo.Tax is an AI-driven platform that automates the R&D tax credit and software capitalization for modern software companies. You’ll join a small team early and shape how we do customer success, with direct access to leadership and the product team.

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Customer Success Manager (Fully Remote) in workfromhome at Unknown Company

This position is listed as full time and onsite.

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